Where is my Master Password stored?
This is one of the most frequent questions we get. The short answer is: "nowhere (except your head)". You should carefully choose a master password that you will always remember and ideally never write it anywhere.

How secure is it?
Definitely more secure than using the same password everywhere. You will show different passwords to different sites, thus reducing your chances of exposure if a particular site is broken into.

Can someone "unscramble" my password?
That would be very difficult. The scrambling algorithm is based on a standard secure one-way hash function (SHA-1) which is almost impossible to reverse. The hash is based on the master password and target site (domain).

Are the Scrambled Passwords stored anywhere?
No. The Scrambled Passwords are always automatically generated from the Master Password you supply for the session.

How does the Record Option work?
The Record Option records the target URLs you use Password Scrambler on in the system registry. If you later want a full list of scrambled passwords, Password Scrambler is able to autogenerate them based on the targets.

How do I choose a good Master Password?
The same rules that apply for passwords in general apply here. Try to use something easy to remember for you, but hard to guess for others. Try to use combinations of letters and numbers or special characters in order to thwart so called "dictionary attacks" (a technique used by hackers whereby they try to guess your password by trying common "dictionary" words).

What if I forget my Master Password?
You shouldn't. (Really!)

What if I want to change the Master Password?
This is the same as changing passwords on the sites you login to. You need to follow the Password Change link in every site you login to, enter the old scrambled password in the old password field, then enter the new scrambled password in the new password field. We recommend you disable the "Autofill" option while performing this operation.

I can't see the scrambler button on the IE toolbar. How can I enable it?
Right click on the IE toolbar, and click on "Customize...". Move the Password Scrambler icon from the left to the right, and click OK.

Should I ever use the "Copy To clipboard" option?
Very carefully, and only if you need to copy the scrambled password somewhere. Note that many utilities save a clipboard "history" for future use. If you copy your passwords to the Clipboard, they could be available for future use. This is especially a problem in public computers. Never use the "Copy To Clipboard" option on a public computer.

Do you support other browsers except Microsoft Internet Explorer?
We support IE 4.0 and above, and Mozilla Firefox 1.0 and above. Let us know if there are other browsers you need support for.

What is the main difference between this and other single signon systems?
With most single signon systems, you are normally sending your master password to a server for verification (i.e. the server knows it), and other sites receive authorization from that server. With the scrambler, only you know your Master Password, no one else. Each site you visit receives a new scrambled password.

Does Password Scrambler contain any adware or spyware?
Absolutely not! Password Scrambler helps you scramble passwords. That's all it does. Nothing more.

How can I suggest a feature?
Please send feedback through the feedback form on this site.

Do you provide technical support?
Password Scrambler is a FREE product. We are actively involved in fixing potential issues with the product, but we do not provide direct technical support. If you find a problem with the product, please fill out the support form. Be sure to include your email address in case we need to contact you for further details.